raja win678.com Platform Privacy Notice
This page describes what we collect when you use raja win678.com and how we keep that data protected throughout your account lifecycle—from registration through deposit, betting, and withdrawal.
We collect personal information to verify your identity, process payments, comply with anti-money-laundering regulations, and deliver our services. Your data is encrypted during transmission and stored on secure servers. We do not sell your information to third parties, but we do share it with payment processors, compliance partners, and legal authorities when required by law.
Our privacy practices apply whether you access raja win678.com via mobile app (Android or iOS), web browser on desktop, or responsive mobile web. This notice outlines your rights and our obligations under applicable data-protection regulations.
What data we collect on raja win678.com
We collect information in three categories: identity data, transaction data, and behavioural data.
Identity data: When you register, we ask for your full name, date of birth, email address, phone number, residential address, and government-issued identification (KTP, passport, or equivalent). We use this to verify your identity and comply with Know Your Customer (KYC) regulations. During mobile app login, we may request a two-factor authentication code via SMS to confirm your identity on each new device.
Transaction data: We log all deposits, withdrawals, bets, winnings, and account balance changes. We record the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer), transaction timestamp, amount, and outcome. This data helps us detect fraud, resolve disputes, and comply with financial-reporting obligations.
Behavioural data: We collect information about how you use raja win678.com: which games or markets you access, how long you spend on each feature, which devices and browsers you use, and your IP address. We use this data to improve our platform, personalise push notifications on mobile, and detect suspicious activity. We do not use this data to profile you for marketing outside our platform.
Data we collect
- Full name, date of birth, and government ID
- Email, phone number, and residential address
- All deposit, withdrawal, and betting transactions
- Device type, browser, IP address, and app version
- Game and market interaction logs
- Two-factor authentication codes for mobile and web logins
How we use your data on raja win678.com
We use your information to deliver our core service: account opening, deposit processing, market access, and withdrawal settlement. Your KYC documents are retained for the duration of your account and a set period after closure to satisfy legal retention requirements.
We also use your data to detect fraud and money-laundering. Our compliance system monitors transaction patterns and flags unusual activity—for example, large deposits followed by immediate withdrawal, multiple failed login attempts, or deposits from different payment methods in rapid succession. If we detect suspicious activity, we may freeze your account pending review, request additional documentation, or refer your case to authorities.
On mobile devices, we use your data to send push notifications about account activity, deposit confirmations, and withdrawal status updates. You can disable push notifications in your app settings or account preferences. We do not send marketing or promotional notifications without your opt-in consent.
We process your data to improve raja win678.com: analysing usage patterns helps us optimise the mobile app interface, reduce data consumption, and prioritise feature development. We aggregate this data so individual users cannot be identified in our analyses.
Third-party processors and data sharing
We share your data with the following categories of third parties, all of whom are bound by data-protection agreements:
- Payment processors: e-wallet, mobile banking, local payment, online payment, e-wallet, and our bank partners (mobile banking, local payment, online payment, e-wallet) receive your account details and transaction information to process deposits and withdrawals.
- Compliance partners: We share identity data and transaction records with third-party AML (anti-money-laundering) screening services to verify you are not on a sanctions list or connected to prohibited activities.
- Legal authorities: We disclose information to law enforcement, tax authorities, or courts when required by law or a valid legal order.
- Hosting providers: Our servers may be located outside Indonesia; your data is stored with hosting providers who comply with data-protection standards equivalent to or stricter than local law.
Cookies and tracking technologies
We use cookies and similar technologies to keep you logged in across sessions, remember your preferences (such as language or notification settings), and analyse site performance. Cookies are small files stored on your device; they do not contain sensitive information like passwords. On mobile browsers, we also use local storage to cache game data and improve load speed during low-network conditions.
You can delete cookies from your device settings at any time. Deleting cookies will log you out of your account and reset your preferences. Some features of raja win678.com may not function properly without cookies enabled.
Your rights and data access
You have the right to access, correct, or delete your personal data held by raja win678.com. To request access, contact our support team with proof of identity. We will provide your data in a machine-readable format within a reasonable timeframe. If you believe your data is inaccurate, you may request correction; we will update our records and notify any third parties who have received that information.
You may request deletion of your account and associated data. However, we retain identity documents, KYC records, and transaction history for a period required by law (typically 5–7 years) to comply with financial-reporting and anti-money-laundering obligations. Personal data not subject to legal retention will be deleted upon your request.
If you believe we have mishandled your data or violated your privacy rights, you may file a complaint with your local data-protection authority or contact us directly. We will investigate and respond within a reasonable timeframe.
Data security and retention
We protect your data using encryption (TLS/SSL), firewalls, and access controls. All passwords are hashed and stored separately from other account information. We do not retain your password in plain text; we cannot retrieve it for you. If you forget your password, you must initiate a password reset via email or SMS code.
We retain your data for the duration of your account and as required by law thereafter. Transaction records are typically kept for 5–7 years. Identity documents are retained for the same period or until account closure plus a statutory retention window. Behavioural data and cookies are retained for up to 2 years, after which they are anonymised or deleted.
Despite our security measures, no system is completely immune to breaches. If we detect unauthorised access to your account or personal data, we will notify you by email or SMS and take steps to mitigate harm. Our notification will include information about the breach, steps we have taken, and steps you should take to protect yourself.
Contact raja win678.com
If you have questions about this privacy policy, wish to exercise your rights, or want to report a privacy concern, you may contact our support team. We maintain offices in Jakarta, Surabaya, Bandung, and Medan to serve users across Indonesia. Your inquiry will be logged and reviewed by our compliance team within a reasonable timeframe.
We may update this privacy notice from time to time to reflect changes in our practices or applicable law. Changes will be posted on this page with an updated effective date. Continued use of raja win678.com after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this notice periodically.